I have come to the frightening conclusion that I am the decisive element. It is my personal approach that creates the climate. It is my daily mood that makes that weather. I possess tremendous power to make life miserable or joyous. I can be a tool of torture or an instrument of inspirations; I can humiliate or humor, hurt or heal. In all situations, it is my response that decides whether a crisis is escalated or de-escalated, and a person is humanized or de-humanized. ~ Johann Wolfgang von Goethe
No comments:
Post a Comment